Legal

Terms of service

Last updated · 16 April 2026

1. What FASTRE is — and what it is not

FASTRE is a software platform that operates a verified bidding exchange for UAE real estate. FASTRE is not a licensed brokerage. FASTRE does not hold buyer deposits, escrow funds, or transfer title. Every transaction settles directly between buyer and seller under the supervision of the Dubai Land Department and through appointed trustee offices.

2. Membership & eligibility

FASTRE is invitation-only. To hold an account you must (a) hold a valid RERA broker registration number, (b) represent a registered UAE brokerage, (c) complete identity verification via Sumsub, and (d) pass FASTRE's credential review. FASTRE reserves the right to suspend or ban any member for cause or no cause.

3. Non-circumvention

Every listing viewed on FASTRE carries a binding Non-Circumvention Agreement. By requesting a viewing you agree that any transaction involving the listed asset — or any substantially similar asset — between you, your affiliates, or any entity you introduce to the seller within twelve (12) months of the viewing date is subject to FASTRE's commission. Circumvention triggers a liquidated penalty of two to three times the applicable commission.

4. Commission structure

FASTRE participates in every confirmed transaction through an Agent-to-Agent (A2A) agreement executed prior to MoU issuance. The default split is 2% buyer side, 2% seller side, with a FASTRE participation of between 0.3% and 0.6%, unless otherwise agreed in writing before listing.

5. Bidding

Offers placed on FASTRE at the signed-intent level are legally binding once accepted by the seller. Withdrawal after acceptance triggers reputation consequences, potential suspension, and liability for damages.

6. Funds

FASTRE never holds or custodies funds of any kind. All deposits, token payments, and purchase prices move directly between the buyer and the appointed trustee office under DLD procedure. Any third party claiming to collect funds on behalf of FASTRE is impersonating the platform.

7. Dispute resolution

Disputes between members are resolved first through FASTRE's internal mediation desk and, failing resolution, through arbitration seated at DIFC-LCIA under the DIFC-LCIA Arbitration Rules.

8. Changes

These terms may be updated. Material changes are communicated at least 30 days in advance. Continued use of FASTRE after the effective date constitutes acceptance.

9. Contact

Questions: hello@fastre.ae. Press: press@fastre.ae.